Terms & Conditions

The website is owned, operated and monitored by sivakasicrackersmart.com. When you visit this site, keep in mind that it is exclusively for personal use and not for commercial purposes. When you are visiting this site, you are agreeing to the website’s conditions and plan to follow them clearly. If you disagree with any part of the agreement, you may stop using the website.

We have full authority to modify the terms and conditions anytime we deem it appropriate. You are asked to review the terms and conditions and be aware of them anytime you use the website.

Order Placement

• We accept online enquiry only from overall Tamil Nadu and the minimum order value is ₹2000.
• Sivakasi Crackers Mart does not accept or send orders to cities/states where crackers are banned .
• When an order is submitted, our team receives the inquiry form. Within 24 hours of the initial request, you will get a response from one of our executives.

Payment Policies

• We at Sivakasi Crackers Mart, ship the orders only when full payment received.
• Our price quoted includes packaging, and taxes.
• The displayed pricing and the crackers price are subject to change at any time, at the discretion of Sivakasi Crackers Mart.
• Once the checkout process is completed, we will email you the digital copy for your order and payment details.

Cancellation & Refund Policy

• Customers will be charged 15% if confirmed order is cancelled after packing, and only 85% of the paid amount will be refunded.
• The customer should also be bearing the delivery charges on instances of cancellation.
• In cancellation, the customer should also pay the delivery charges.

Shipping & Delivery Policies              

• Free doorstep delivery is provided for orders over ₹10000, based on nearest parcel service.
• All cracker orders will be processed by our team, but delivery will be handled by third-party agencies.
• The customer should pay the delivery charges for each gift box order.
• We are not responsible and will not take responsibility for damages or missing items during the time of transportation. We only ensure that the products are safely packed.
• Products will be packed only using special cartons.

Disclaimer Notes

• The prices displayed in the Sivakasi Crackers Mart are merely for reference.
• One of our representatives will contact you within 24 hours of adding products to your cart and submitting an enquiry.
• The website’s images are provided solely for reference. The final product that is delivered may differ in terms of appearance and packing.