Shipping & Refund Policy

This page clarifies the shipping and delivery policies of Sivakasi Crackers Mart Online Crackers business.

1. All crackers ordered by consumers will be packed in quality waterproof cartons with special care.
2. Once the order and the payment process have been completed, we will ship your products via parcel services within 24 – 72 hours.
3. We continuously track each order to ensure it arrives you quickly at the designated location.
4. Tamil Nadu customers are required to place a minimum purchase order of INR 2000 (the suggested amount should be after the discount).Only orders that are more than INR 10000 are eligible for free delivery (after discount applies).
5. Customers should be responsible for paying the shipping charge.
6. Any orders under INR 10000 must be picked up from their closest courier service partner, and the buyer is responsible for paying the delivery fees.
7. After the successful order, it will take at least 4-5 working days for the products to reach the destination.
8. In the event of any public holidays or bandhs during the delivery period, it may take few more days for delivery.

Cancellation & Refund Details

1. If you decide to cancel the confirmed order, there will be a 15% cancellation fee. (i.e., only 85% will be refunded).
2. Delivery fees should also be covered by the consumer in the event that an order is canceled.